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The Network Maintenance Equation: How to Keep your Systems Running Smoothly
Technology, especially when it’s something new, can be daunting. From technical jargon to unexplained acronyms, at times it can be downright frustrating to keep your systems running smoothly. We’ve all purchased something that seemed like it would function beautifully, but then for one reason or another, it would not connect to Wi-Fi, could…
5 Capabilities Your Business Phone System Needs During a Pandemic
Businesses have been flooded with calls lately as people try to reschedule appointments that were canceled during Michigan’s Executive Order(s). Now, more than ever, making sure you can speak with your customers consistently is vital. How can you make sure you respond to the needs of your customers if your business phone systems are not…
5 Things to NEVER Say to a Customer on the Phone
In today’s highly connected and fast paced world, you need a business phone system that provides personal service at any time, regardless if you are able to physically be in your office or not. Did you know that a voice-over-IP (VOIP), managed phone system is affordable, easy to use, and it gives you so much…
3 Risks of Flat Networks and How to Mitigate Them
What Is a Flat Network? Also called a “basic network”, a flat network is where all the devices in the facility are connected to each other. Each device can “talk” to every other device, from the phones in the service department to the cameras at the point of sale to the computers in accounting; there’s…
4 Systems Your Small Business Spends Too Much Money On
Since we first started 1959, we’ve been huge supporters of our local West Michigan community. With over 60 years of experience in providing professional services like phone, video, cloud computing, internet, and networking systems, we’ve been around the block a few times and know that every dollar counts – especially when it comes to…
David’s House Ministries – Case Study
The Client David’s House Ministries is located in Wyoming, MI, providing Adult Foster Care homes and community living support services for adults with developmental disabilities and traumatic brain injuries living in the Greater Grand Rapids community.
Why VanBelkum Deploys High Availability Networks
You may ask, “why would anyone need two firewalls?” Well, here’s the deal, all hardware can fail. We all know this is true, but what can we do to keep that from happening to mission critical electronics that run our businesses? One of the many things that can be done is to run two firewalls…
Welcome to VanBelkum Services
Having been in the voice business since 1959 there are some questions that we have heard many times… Do I need new phones, or do I even need a phone?Do I go cloud or premise?Is it secure?Is my network good enough?Isn’t voice all the same? While we are always happy to answer these…
Don’t Sign That Contract
Most businesses today have a variety of services that come into their offices. From internet connections to video conferencing, each service has its own contract that has to be monitored and maintained in order to continue normal business operations. It is quite easy to simply resign the contract year after year without thinking about…
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