MANAGED VOICE

Forget the past. Voice is data.

A phone system today is different. Today’s phone system is a combination of communication software and apps, secure cloud services, telephony service providers, mobility service providers, telephony gateways, VoIP endpoints and integration to other IT systems. We call this “the 24 parts of the phone system.”

You will hear modern phone systems referred to by many names: unified communication, real-time communication, voice over IP, VoIP, SIP, mobility or mobile first communication, hosted cloud phone or managed PBX. Whatever you call it, it’s more difficult than ever to make the correct choice today.

It just works.

These components require skills and experience in a number of different IT and business disciplines. VanBelkum’s team is uniquely qualified to partner with your organization to design, engineer, procure, implement, maintain, integrate and adapt the best communication platform to meet your needs. VanBelkum’s managed service solutions make it affordable and allow your organization to focus on what you do best.

Business Features
Contact Center Advanced Call Queues Paging & Intercom
Flexible Time-Based Call Routing Hunt/Ring Groups Support for Video Calling
Inbound Caller ID & Dialed Number Routing Music/Message on Hold Secure Communications
Caller Blacklisting IVR/Automated Attendant Professional Prompts Voicemail Blasting
Caller ID pop up Call Park Announcements
Call Flow Control Conference Bridge Advanced Client Experience
Call Reporting Contact Directories
User Features
Call Transfer Personal IVR Menus Appointment reminders
Voicemail (Phone, web, email access) Caller ID (inbound & outbound) Voicemail reports
Add-on Features Web callback Multiple Party Conference
Voicemail Transcription International Calling Personal Conference Bridge
Personal Conference Bridge Enhanced Call Recording & User Evaluation Electronic Fax
Call Recording User Control Panel Advanced Queue Reports
Follow Me/Find Me Enhanced Parking
Phone Features
Graphical Parking Lot Call Flow Control Queue Login/Logout
Do Not Disturb Toggle Queues at a Glance Contacts
Grahical Conference Rooms Transfer to Voicemail Visual Voicemail
Call Forwarding Time Conditions

Professional Voice Prompts

VanBelkum is proud to offer professional voice prompts to our customers. Professional Voice Prompts will set your company apart from the competition. When your customers call in they will be greeted by amazing voice artists that help convey your business message.

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